Billetterie is a web based and customizable case-centric ticket management system that is used to manage service requests in high volume environments. It is highly configurable and can be embedded into client’s web site with SSO (single sign-on) capability.
Billetterie key features
Billetterie is designed to simplify the management of complex service requests by breaking them down into actionable tasks that are linked to service levels. Single sign-on integration (SSO). Businesses can easily integrate their user databases or alternatively allow users to register.